TERMS

Validity

Dates, itineraries and prices are valid from the most relevant edition of the website the time of launch. Student Connect Media Ltd reserve the right to change any of the facilities, services, prices, accommodations, itineraries or vehicles described online without being liable for compensation or refund.

Cancellation

Cancellations must be made by the passenger in writing to Student Connect Media Ltd prior to the Holiday departure to be confirmed as cancelled. Cancellations 60-0 days prior to departure are as follows:

59-30 days 70% of holiday fee is forfeited

29-15 days 85% of holiday fee is forfeited

14-0 days 100% of holiday fee is forfeited

Cancellation by Student Connect Media Limited

Student Connect Media Limited reserves the right to cancel a tour in any circumstances but will not cancel a tour less than 42 days before departure, except for Force Majeure, Low Bookings or the Client’s failure to pay the final balance. Unless the Client fails to pay the final balance, Student Connect Media Limited will, upon cancellation, return all monies paid excluding payment for travel insurance or offer an alternative tour of comparable standard (does not cover the flight ticket or any other item which is not related with the tour operator Student Connect Media Limited). No compensation will be paid to the Client if cancellation is because of Force Majeure or Low Bookings.

Travel Insurance

The passenger accepts that the cost of the tour does not include insurance it is mandatory that all passengers obtain travel insurance while travelling with Student Connect Media Limited covering personal injury, medical, repatriation, and evacuation expenses. Passengers must be able to provide proof of adequate insurance cover purchased if requested by the group leader or Student Connect Media Limited representative. It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the passenger. Student Connect Media Limited will not accept liability for loss, theft of, or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the passenger in public lounges or other public areas, whether on board a vessel, train, bus, or other mode of transportation, publicly owned or operated by Student Connect Media Limited or elsewhere, are not reimbursable. Losses due to ordinary wear and tear or acts of God are not reimbursable. Student Connect Media Limited will not accept responsibility for, and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by the Student Connect Media Limited such as hotels, vessels, expedition vehicles, or any other mode of transportation. When obtaining travel insurance the passenger must ensure the insurer is aware of the type of travel to be undertaken.

Itinerary Changes

It may be necessary, sometimes at short notice, to make changes to an itinerary due to weather, traffic or road conditions. Regrettably, coaches, trains, boats do occasionally break down, or suffer mechanical or technical problems, or certain facilities on board a coach, train, boat may become faulty. Every effort will be made to rectify such issues as quickly as possible. In some instances it may be necessary to replace the vehicle or boat which cannot be repaired. We cannot accept any responsibility for delays caused by any form of breakdown.

Changes by Student Connect Media Limited

Student Connect Media Limited aim is to operate all tours as advertised accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions or any other reason. Student Connect Media Limited reserves the right at any time to cancel or change any of the facilities, accommodations, services or prices described in our brochure or online and to substitute alternative arrangements of comparable monetary value or charge a supplement locally if alternative arrangements cannot be made, without compensation to the Client and accepts no liability to the Client whatsoever for costs or loss of enjoyment as a result of these changes. Where a major change is made prior to departure, the Client will have the choice of either: accepting another tour of equivalent or superior standard; or a choice of specified travel arrangements of a lower standard to those previously booked together with a refund of the difference in price; or cancelling the tour and obtaining a full refund. The definition of the “major change” is a change that is reasonably required but will depend on the individual tour and circumstances.

Changes by Passenger

All changes, amendments or additions must be confirmed prior to 60 days of the departure date to avoid cancellation or amendment fees. No new passengers may be added to a booking once completed.

Complaints

In the event of any dissatisfaction with any service provided by Student Connect Media Limited, You must report it immediately to Validity

Dates, itineraries and prices are valid from the most relevant edition of the website the time of launch. Student connect Media Ltd reserve the right to change any of the facilities, services, prices, accommodations, itineraries or vehicles described online without being liable for compensation or refund.

Cancellation

Cancellations must be made by the passenger in writing to Student Connect Media Ltd prior to the Holiday departure to be confirmed as cancelled. Cancellations 60-0 days prior to departure are as follows:

59-30 days 70% of holiday fee is forfeited

29-15 days 85% of holiday fee is forfeited

14-0 days 100% of holiday fee is forfeited

Cancellation by Student Connect Media Limited

Student Connect Media Limited reserves the right to cancel a tour in any circumstances but will not cancel a tour less than 42 days before departure, except for Force Majeure, Low Bookings or the Client’s failure to pay the final balance. Unless the Client fails to pay the final balance, Student Connect Media Limited will, upon cancellation, return all monies paid excluding payment for travel insurance or offer an alternative tour of comparable standard (does not cover the flight ticket or any other item which is not related with the tour operator Student Connect Media Limited). No compensation will be paid to the Client if cancellation is because of Force Majeure or Low Bookings.

Travel Insurance

The passenger accepts that the cost of the tour does not include insurance & it is mandatory that all passengers obtain travel insurance while travelling with Student Connect Media Limited covering personal injury, medical, repatriation, and evacuation expenses. Passengers must be able to provide proof of adequate insurance cover purchased if requested by the group leader or Student Connect Media Limited representative. It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the passenger. Student Connect Media Limited will not accept liability for loss, theft of, or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the passenger in public lounges or other public areas, whether on board a vessel, train, bus, or other mode of transportation, publicly owned or operated by Student Connect Media Limited or elsewhere, are not reimbursable. Losses due to ordinary wear and tear or acts of God are not reimbursable. Student Connect Media Limited will not accept responsibility for, and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by the Student Connect Media Limited such as hotels, vessels, expedition vehicles, or any other mode of transportation. When obtaining travel insurance the passenger must ensure the insurer is aware of the type of travel to be undertaken.

Itinerary Changes

It may be necessary, sometimes at short notice, to make changes to an itinerary due to weather, traffic or road conditions. Regrettably, coaches, trains, boats do occasionally break down, or suffer mechanical or technical problems, or certain facilities on board a coach, train, boat may become faulty. Every effort will be made to rectify such issues as quickly as possible. In some instances it may be necessary to replace the vehicle or boat which cannot be repaired. We cannot accept any responsibility for delays caused by any form of breakdown.

Changes by Student Connect Media Limited

Student Connect Media Limited aim is to operate all tours as advertised accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions or any other reason. Student Connect Media Limited reserves the right at any time to cancel or change any of the facilities, accommodations, services or prices described in our brochure or online and to substitute alternative arrangements of comparable monetary value or charge a supplement locally if alternative arrangements cannot be made, without compensation to the Client and accepts no liability to the Client whatsoever for costs or loss of enjoyment as a result of these changes. Where a major change is made prior to departure, the Client will have the choice of either: accepting another tour of equivalent or superior standard; or a choice of specified travel arrangements of a lower standard to those previously booked together with a refund of the difference in price; or cancelling the tour and obtaining a full refund. The definition of the “major change” is a change that is reasonably required but will depend on the individual tour and circumstances.

Changes by Passenger

All changes, amendments or additions must be confirmed prior to 60 days of the departure date to avoid cancellation or amendment fees. No new passengers may be added to a booking once completed.

Complaints

In the event of any dissatisfaction with any service provided by Student Connect Media Limited, You must report it immediately to so that action can be taken to remedy the problem. Failure to notify the Student Connect Media Limited of any problem immediately may prejudice Student Connect Media Limited and may result in your ability to claim compensation from us being extinguished or reduced. Any complaint made to Student Connect Media Limited following the conclusion of the trip should be made in writing within 28 days of completion of the trip. In the event that You do not notify us in writing within 28 days, Student Connect Media Limited ability to investigate the complaint may be prejudiced and may extinguish your claim.

Visas & Travel Documentation

It is passenger’s responsibility to obtain any visas, passports, health certificates or other travel documentation required. It remains the passenger’s responsibility to ensure that these documents are in order and meet any additional costs incurred as a result of failure to comply with such requirements. For all tours visa support documents provided by Student Connect Media Limited are only to assist with the visa application are not valid for travel.

Photos & Marketing

The passenger consents to Student Connect Media Limited using images taken of the passenger during the tour for advertising and promotional purposes in any media we choose. The passenger grants Student Connect Media Limited a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes. so that action can be taken to remedy the problem. Failure to notify the Trip Leader of any problem immediately may prejudice Student Connect Media Limited and may result in your ability to claim compensation from us being extinguished or reduced. Any complaint made to Student Connect Media Limited following the conclusion of the trip should be made in writing within 28 days of completion of the trip. In the event that You do not notify us in writing within 28 days, Student Connect Media Limited ability to investigate the complaint may be prejudiced and may extinguish your claim.

Visas & Travel Documentation

It is passenger’s responsibility to obtain any visas, passports, health certificates or other travel documentation required. It remains the passenger’s responsibility to ensure that these documents are in order and meet any additional costs incurred as a result of failure to comply with such requirements. For all tours visa support documents provided by Student Connect Media Limited are only to assist with the visa application are not valid for travel.

Photos & Marketing

The passenger consents to Student Connect Media Limited using images taken of the passenger during the tour for advertising and promotional purposes in any media we choose. The passenger grants Student Connect Media Limited a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.

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